Shipping Policy
🤔How to ensure smooth customs clearance for your knives？
✅Shop with Confidence: Guaranteed Customs Compliance
All our outdoor knives ship internationally as fully compliant cutlery/tool knives under designated customs code HS 8211.93.3000. We partner with experienced global logistics providers who expertly handle declarations and documentation to ensure smooth clearance in the USA, Australia, Germany, UK, and most countries. Your order is backed by our Customs Compliance Guarantee.
✅DHL/UPS｜98.2% clearance rate. Hassle-free delivery. with 1,000+ knife shipments monthly via DHL/UPS.
🔒Zero-Risk Guarantee: Free Reshipment if Held.
If customs detain your order (＜2% cases), we resent via local carriers within 48 hrs at no extra cost.
✈️Shipping Time & Costs
Shipping time:
- to the United States, Australia and European countries: 10-14 working days.
- We'll process your order within 48 hours and ship within 2 business day. Track your package in real-time starting day 5 via emailed tracking number.
Shipping costs：
-
U.S. Shipping: $8.50
- Free shipping to other countries.
To ensure your order arrives safely and efficiently, we apply a flat-rate shipping fee of $8.50 USD for all orders shipped within the United States. This fee partially covers essential services like reliable carriers, secure packaging materials, and order handling. We work hard to keep this fee as low as possible while guaranteeing the careful processing and timely delivery of your purchase. We appreciate your understanding!
The transportation services we provide comply with IATA DGR 4.2
😎Post-Purchase Assurance：
✅After ordering, we'll send a personalized QC video via WhatsApp/email showing your item with a name card bearing your unique order ID to guarantee authenticity.
🔒Shop with Confidence:
✓ 30-Day No-Hassle Returns.
✓ PayPal Buyer Protection：180-day Buyer Protection.
✈️Why do American brands ship products from Hong Kong?
This precisely demonstrates our unique competitive advantage! To maintain Microtech-equivalent quality control standards, we strictly implement:
- Blades undergo primary forging in Solingen, Germany
- Precision assembly completed at Hong Kong FreePort facilities (tax-free warehouse optimizing cost efficiency)
- Final quality inspections conducted by Montana Knife Association (traceable certification numbers)
This integrated approach achieves 30% cost savings compared to purely domestic production, allowing us to deliver exceptional value directly to consumers.